Zetbas's Terms and Conditions — Complete Guide

1 General Terms

By accessing or using the Zetbas platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These Terms & Conditions constitute a legally binding agreement between Zetbas and all its members.

Zetbas reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

• These Terms & Conditions apply to all Zetbas products, services, and promotions.
• Violating any of these terms may result in temporary or permanent account closure.
• Zetbas reserves the right to modify or discontinue any service at its sole discretion.
• These Terms & Conditions apply to personal and non-commercial use only.

2 Membership & Eligibility

Opening an account with Zetbas requires meeting certain basic eligibility criteria. These requirements exist to protect all members and ensure legal compliance.

Age Requirements

You must be at least 18 years old to register with Zetbas. Age verification documents may be requested at registration or at any time thereafter. Accounts opened by minors are strictly prohibited and will be closed immediately.

Identity Verification (KYC)

Zetbas may request identity verification after registration or before processing a withdrawal. Certain features may be restricted until the KYC process is completed.

• Each individual may open only one account.
• Providing accurate and truthful information during registration is mandatory.
• Multiple individuals living at the same address may open separate accounts; however, restrictions may apply when sharing the same device or payment method.
• Registering with false information is strictly prohibited and will result in account termination.
• Zetbas reserves the right to accept or reject any application.

3 Account Security

It is your responsibility to keep your Zetbas account secure. Never share your login credentials with anyone, and report any suspicious activity to support immediately.

• Use a strong password and update it regularly.
• We strongly recommend keeping two-factor authentication (2FA) enabled on your account.
• If you log in on a public or shared device, always log out after use.
• Zetbas will not be held liable for unauthorized access to an account resulting from a member's own negligence.
• Zetbas will never ask for your password via email or chat.

4 Deposits & Withdrawals

Deposits and withdrawals on Zetbas are simple, fast, and secure. All financial transactions are processed with the highest level of security.

Deposit Rules

• The minimum deposit amount may vary depending on the payment method used.
• Only use payment accounts registered in your own name.
• Deposits from third parties are not accepted and any such transactions will be returned.
• Deposits can be made via both mobile banking and online banking.
• Deposits are typically credited to your account within a few minutes.

Withdrawal Rules

• KYC verification must be completed before withdrawals can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals for standard members are processed within 1 hour, and within 15 minutes for VIP members.
• In cases of suspicious transactions, Zetbas may temporarily delay a withdrawal pending additional verification.
• Bonus balances cannot be withdrawn directly; the applicable wagering requirement must be completed first.

5 Bonuses & Promotions

Zetbas bonuses and promotions are open to all members, but each bonus comes with its own terms that must be followed. Zetbas always presents bonus terms in a clear and easy-to-understand manner.

General Bonus Terms

• Every bonus comes with a specific wagering requirement that must be met before a withdrawal can be made.
• Bonuses generally expire within 7 to 30 days of being issued. Any bonus that passes its expiry date will be cancelled automatically.
• Attempting to claim the same bonus more than once is prohibited.
• If any misconduct is found in relation to bonus activity, the bonus and any associated winnings will be voided.
• The welcome bonus is available to new members only and can be claimed once per member.
• Zetbas reserves the right to modify or cancel any bonus offer.

6 Gaming Policy

All games on the Zetbas platform are powered by certified Random Number Generator (RNG) technology. Every game outcome is completely fair and independent — with no dependency on previous or future rounds.

• Using any software or technology to influence game outcomes is strictly prohibited.
• Using bots or automated software to play games is strictly prohibited.
• If a game is interrupted due to a technical issue, Zetbas will refund the bet for that round or take appropriate action based on the circumstances.
• Any abnormal winnings resulting from a game error will be considered void.
• Any form of cheating or collusion against other members is strictly prohibited.

7 Responsible Gaming

Zetbas believes gaming is a form of entertainment, not a source of income. We encourage members to play responsibly and are ready to provide full support in preventing problem gaming.

• Deposit limit-setting tools are available to all members.
• Self-exclusion (temporarily disabling your account for a set period) can be activated at any time.
• A gaming break option is available in your account settings.
• If you feel that gaming is affecting your daily life, please contact our support team immediately.
• Use parental controls to keep anyone under the age of 18 away from gaming.

8 Account Closure & Suspension

Zetbas reserves the right to temporarily or permanently close any account under the circumstances listed below. Such decisions are made at Zetbas's discretion, and affected members will be notified where applicable.

• Any breach of these Terms & Conditions.
• Registering with false information or providing fraudulent documents during the KYC process.
• Operating multiple accounts.
• Bonus abuse or bonus arbitrage.
• Concerns related to suspicious financial activity or money laundering.
• Abusive or disrespectful behavior toward other members or staff.
• At the member's own request (self-exclusion).

Members who wish to close their account should contact support. You will be given the opportunity to withdraw any valid balance before closure, provided the account is not being closed due to a rule violation.

9 Privacy Policy

Zetbas takes the protection of your personal information very seriously. Our detailed Privacy Policy explains how your data is collected, stored, and used.

• Your personal information will never be sold to third parties.
• Your data is used solely for service delivery, KYC verification, and fulfilling legal obligations.
• All data is protected using advanced SSL encryption technology.
• Any requests regarding your data can be submitted through our support team.

10 Dispute Resolution

Zetbas is committed to resolving all disputes amicably. If you have a concern, please contact our support team first.

• An initial response will be provided within 48 hours of a complaint being filed.
• Complex matters will be resolved within a maximum of 7 business days.
• In the event of a dispute over a game outcome, server logs will be treated as the definitive reference.
• If you are not satisfied with the resolution, you may escalate your complaint to the licensing authority.
• In any dispute relating to these Terms & Conditions, Zetbas's decision shall be considered final.